When you place an order with us online we receive your order via our website. We lovingly make, pick and pack your order up and send it out to you with a receipt of your order.
Once your order has left us we do not save any of your payment details. We do not have any copies of your personal data as hard files or on our computers. We can go and check your previous orders via our website on bigcommerce.com as a reference should you ever have an enquiry. We may have your email address if you have yourself subscribed yourself to our mailing list for updates and offers on our website, but this is only done with your permission and is easy to opt out of should you change your mind.
We have never sold or kept any of your details and we are pretty transparent in how we handle all our customers precious details (we know how you feel, as a small business and as individuals).
If you are worried or have nay questions about anything to do with buying from us then you can ALWAYS email us on firstname.lastname@example.org or call us in our office on 01736448090 and we will be happy to help!